FAQ

Home/FAQ
FAQ2020-08-04T09:19:19+00:00
How does it work?2020-07-21T21:03:49+00:00

It’s very simple. You have to select an image and then select an overlay and then press Animate. This is it and the magic is done.

Can you integrate with another app I am using?2020-07-21T21:03:54+00:00

Currently we have no integrations but please email us because we plan to improve on this and your desire may come first in our priority list:).

How to bring my product images to life?2020-07-21T21:04:01+00:00

Press the Products tab then select a product to animate and it will bring you to the section where you can animate your image.

How to contact us?2020-07-21T21:04:09+00:00

You can use the instant chat messaging (bottom left), email ([email protected]) or phone (+18579576878).

How much time will it take to animate an image?2020-07-21T21:04:16+00:00

It depends but normally it takes seconds.

How can I get additional overlays?2020-07-21T21:04:21+00:00

We’re adding constantly new overlays but if you want a specific type of overlay please contact us.

Can I ask for a specific overlay?2020-07-21T21:04:33+00:00

Yes, please contact us.

May I add my overlay to use?2020-07-21T21:04:48+00:00

Please, contact us at [email protected].

Can I automate the animation process?2020-07-21T21:04:54+00:00

We plan to build such a feature so why don’t you contact us to tell us more about it so we can build it in a way you expect it.

Can I move the overlay around the X, Y axis of the image?2020-07-21T21:05:00+00:00

Yes you can move the overlay. Just use your mouse, it’s really intuitive.

Can I change the size of an overlay?2020-07-21T21:05:07+00:00

Yes. You can select the arrows on the corners of the overlay and play with them to make the size you want.

Can I change the Color (hue angle) of an overlay?2020-07-21T21:05:14+00:00

Yes you can. Select an overlay and then play with the Color (Hue) slider on the upper left corner to get the effect you want.

Can I change the Transparency of an overlay?2020-07-21T21:05:23+00:00

Yes you can. Select an overlay and then play with the Transparency slider on the upper left corner to get the effect you want.

Can I change the Color Intensity (saturation) of an overlay?2020-07-21T21:05:31+00:00

Yes you can. Select an overlay and then play with the Intensity slider on the upper left corner to get the effect you want.

Can I change the Brightness of an overlay?2020-07-21T21:05:37+00:00

Yes you can. Select an overlay and then play with the Brightness slider on the upper left corner to get the effect you want.

Can I share the animated product image to social media platforms?2020-07-21T21:08:41+00:00

For Facebook just press the Share button after the animation is ready. For other social media platforms press the Download button and share the downloaded GIF file.

If I share the animated product image to FB or other social media, will it be animated in the post as well?2020-07-21T21:08:35+00:00

Yes, for most of the social media platforms such as Facebook. This will boost your engagement in social media and sales as well.

May I contact you in different languages?2020-07-21T21:06:03+00:00

We prefer english as a language but if you can’t use the Shakespeare language, please send us the message in the one you can.

May I revert back my product image to a normal one after the animation?2020-07-21T21:06:17+00:00

When the animation is ready you can choose to put it as a featured image or as last but the original image is staying. Just go to the admin panel and make the changes.

How often do you add different overlays?2020-07-21T21:06:25+00:00

We try to add new overlays at least once per month.

How much does it cost?2020-07-21T21:06:35+00:00

Your first animation is on us:) Then you can choose to pay $2 per animation if you don’t plan to animate very often or select one of our pre-paid plans.

How will using PicAmaze help me increase engagement on social media marketing?2020-07-21T21:06:42+00:00
Why the overlay isn’t initially properly aligned?2020-07-21T21:06:49+00:00

It isn’t because of the different sizes of the images and the overlays. However, you can play with the overlay in so many ways so that you can achieve the best result possible. Increase or decrease its size, change its position, change the color, transparency, color intensity or brightness.

How to remove an animated image?2020-07-21T21:06:55+00:00

To remove an animated image you must go to the Products section, select the image and from there you must remove the animated image. It’s the same way as you’ll remove a normal image from a product.

If I buy one of the prepaid packages for how long are they valid?2020-07-21T21:07:05+00:00

They are valid for as long as you use your number of animations. They aren’t time bound.

If I haven’t used all my animations from the previous month, do they transfer to the following month?2020-07-21T15:43:57+00:00

Yes. They accumulate.

Go to Top